TERMS AND CONDITIONS
Buying From Us
Buying from us is simple. You can either complete your order online by adding items into the shopping cart and paying through our secure server or you can phone us on 07796 771101 where we can confirm your order in person. If you wish to order large quantities of any of the items shown on our website please telephone to obtain a bulk order discount.
We only accept orders online for deliveries within the UK mainland. Separate quotes can be given at time of ordering if delivery is outside the UK or to the UK islands.
When confirmation of your order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Ownership of Goods
Ownership of goods purchased transfers to the Purchaser only when full payment is received by IDP Safety Services Ltd. Payment is due at the time of ordering.
Products
It is the customer’s responsibility to ensure that the products are appropriate for the use to which they may be put. Every effort is made to ensure that stocks held by IDP Safety Services Ltd conform to current legislation, although manufacturers may change specifications without notice. Customers should check that the goods are suitable for their proposed use prior to ordering. Products may differ slightly to those pictured as we use various manufacturers to ensure we remain competitive. E.g a pocket may be in a slightly different place. Please ring if you have a query.
Delivery
Delivery charges vary depending on the product ordered. If the item is in stock it should be with you the next working day if it isn’t in stock we will telephone you to advise delivery. In all cases please allow up to 28 days for delivery. However, if your order is small, i.e one pair of rigger gloves, please telephone your order through so that we can arrange alternative delivery.
If you are in a hurry for a particular item please telephone us on 07796 771101 as we may be able to deliver this in person if you are based with 10 miles of Eastbourne or we are carrying out safety training for you within the local area.
Back Orders
If your item is not in stock, we will put the item(s) on back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.
VAT
All products are shown with two prices - including VAT and excluding VAT.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction - should you have a problem with a product please contact us. Different items have different guarantee periods - these do not cover normal wear and tear.
Buying from us is simple. You can either complete your order online by adding items into the shopping cart and paying through our secure server or you can phone us on 07796 771101 where we can confirm your order in person. If you wish to order large quantities of any of the items shown on our website please telephone to obtain a bulk order discount.
We only accept orders online for deliveries within the UK mainland. Separate quotes can be given at time of ordering if delivery is outside the UK or to the UK islands.
When confirmation of your order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Ownership of Goods
Ownership of goods purchased transfers to the Purchaser only when full payment is received by IDP Safety Services Ltd. Payment is due at the time of ordering.
Products
It is the customer’s responsibility to ensure that the products are appropriate for the use to which they may be put. Every effort is made to ensure that stocks held by IDP Safety Services Ltd conform to current legislation, although manufacturers may change specifications without notice. Customers should check that the goods are suitable for their proposed use prior to ordering. Products may differ slightly to those pictured as we use various manufacturers to ensure we remain competitive. E.g a pocket may be in a slightly different place. Please ring if you have a query.
Delivery
Delivery charges vary depending on the product ordered. If the item is in stock it should be with you the next working day if it isn’t in stock we will telephone you to advise delivery. In all cases please allow up to 28 days for delivery. However, if your order is small, i.e one pair of rigger gloves, please telephone your order through so that we can arrange alternative delivery.
If you are in a hurry for a particular item please telephone us on 07796 771101 as we may be able to deliver this in person if you are based with 10 miles of Eastbourne or we are carrying out safety training for you within the local area.
Back Orders
If your item is not in stock, we will put the item(s) on back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.
VAT
All products are shown with two prices - including VAT and excluding VAT.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction - should you have a problem with a product please contact us. Different items have different guarantee periods - these do not cover normal wear and tear.
